Here are tips for troubleshooting issues. For any other problems please email or call Kayenta.

Problem Solution
Hitch tightener is hard to tighten

If the hitch tightener doesn't seem to completely tighten the hitch shank in the receiver then try this tip. Pull the handle out, rotate it counterclockwise, push the handle in (toward the receiver), turn it clockwise. Repeat until the hitch shank does not wobble in the receiver.